Feel Good
At Home

Service Overlook

Those who appreciate their privacy during the holidays, but do not want to give up the service of a hotel, can use the far-reaching inclusive services, such as transfers to and from the train station on arrival and departure, certain cleaning services and much more, from the CERVO Zermatt to take.

Concierge Service

Concierge Service by CERVO Zermatt. In your holiday planning, we are happy to help you at any time. Whether ski passes, ski schools or guides, restaurant reservations, babysitting or airport transfers - we can organize almost everything for you and we are here for you 24/7.


We will be happy to pick you up at Zermatt train station or at the village entrance Zermatt with our electric car. Please inform us in advance by phone or e-mail your exact arrival time. On departure we will gladly bring you back to the train station or village entrance.


For bookings of 4 nights or more, the total price of the stay includes midweek cleaning. Please inform us on arrival the desired cleaning day. The complete cleaning of the apartment as well as the waste disposal is included in the price.

Beauty Products

For a relaxing bath or a shower after skiing or hiking we spoil you with our high quality care products by Molton Brown (shampoo, shower, body lotion, soap). Slippers are available in every apartment.


Each of our apartments is nestled in high quality 100% cotton sheets. When booking in advance, we are happy to provide your bed with antiallergic bed linen (duvet and pillows) for free.

Ski Closet

In the entrance area of the OVERLOOK Lodge is the ski room with lockable ski lockers. Alternatively, you can also include the skis or snowboards at the respective cable car stations for a surcharge.

Coffee Machine

Enjoy deliciously roasted Nespresso coffee and aromatic tea with the Nespresso coffee machine. A small selection of coffee and tea is available upon arrival in the apartment. Another selection is available for purchase in the Snack Automat on the 1st floor.

Free WiFi

In all apartments and in the entrance area of the OVERLOOK Lodge you will receive free WiFi with the highest download and upload rates. You will receive the login information each time you arrive or you can find it directly online in the section ABC.

Snack Machine

On the 1st floor in the laundry room of the OVERLOOK Lodge is the Snack Automat with common products such as toiletries, food and drinks.