It feels like almost your own four walls and that’ s how you should feel, like at home. However, some services are included to make your stay a little more comfortable, relax and enjoy is the motto.
Concierge Service by CERVO Zermatt. We are happy to help you at any time with your holiday planning. Whether ski passes, ski schools or guides, restaurant reservations, babysitting or airport transfers - we can organize almost everything for you and we are here for you 24/7.
We will be happy to pick you up from the train station with our electric vehicle. The transfer costs CHF 20.00 per arrival and departure. Please inform us in advance by phone or e-mail with your exact arrival time.
For bookings of 4 nights or more, the total price of the stay includes a midweek cleaning. Please let us the desired cleaning day know on arrival. The complete cleaning of the apartment as well as the waste disposal at the end of your stay is included in the price.
For a relaxing bath or a shower after skiing or hiking we spoil you with our high quality care products by Soeder (shampoo, shower, body lotion, soap). Slippers are available in every apartment.
Each of our apartments is nestled in high quality 100% cotton sheets. When booking in advance, we are happy to provide your bed with antiallergic bed linen (duvet and pillows) for free.
In the entrance area of the OVERLOOK Lodge is the ski room with ski lockers. Alternatively, you can also lock in the skis or snowboards at the respective cable car stations for a surcharge.
Enjoy deliciously roasted Nespresso coffee and aromatic tea with the Nespresso coffee machine. A small selection of coffee and tea is available upon arrival in the apartment. Another selection is available for purchase in the snack vending machine on the 1st floor.
In all apartments and in the entrance area of the OVERLOOK Lodge you will receive free WiFi with the highest download and upload rates. You will receive the login information each time you arrive.
The laundry room is located on the 1st floor of the OVERLOOK Lodge with a washing machine, dryer, ironing board, iron and clothes horse. Washing powder is available free of charge. Price per hour for washing machine or dryer: CHF 3.00
On the 1st floor in the laundry room of the OVERLOOK Lodge is the snack vending machine with common products such as toiletries, snacks and drinks.
You are welcome to book a time out in our Mountain Ashram Spa at CERVO Mountain Resort through our reception to a special price.
From April 24th - June 23rd, 2022 the CERVO Mountain Resort with the Mountain Ashram Spa is closed.